"My siblings and I recently sold our family home. The home had been in our family for over 50 years.… Read More We had previously tried another real estate firm but decided to move on because of the firm’s lack of understanding of the community. We had to start over and set up a series of interviews with other potential realtors. We had an initial meeting with Susan McCoy of the The Real McCoy Team at Your Home Sold Guaranteed Realty Services and the contrast was immediately apparent. She not only knew the area, but she also understood numerous key selling points of the house that the previous realtors had not even considered.
She listened to our goals and needs and worked with us to develop a plan of action and timeline for moving forward. We were so impressed with her knowledge of the realty market and her proposal for moving forward, we cancelled all other appointments. She was able to satisfy the concerns of all the family members involved in the sale of the home. This was not a small issue.
Unlike other realtors we worked with or interviewed, we felt Susan truly understood and cared about our unique situation. She worked to understand all the moving parts. To say she was easy to work with is an understatement. She made our family comfortable right from the start. She took the time to explain the logic behind her suggestions. Also, we never felt rushed. Susan had infinite patience and did not leave until all our questions were answered (no matter how long it took).
Susan’s commitment to excellence was also unmatched. She utilized professional photography and drone technology to ensure the posting of our home on the various sites was as comprehensive as possible for potential buyers. Her ability to understand the market/recent sales and to negotiate effectively exceeded our expectations. The professionalism and approach made all the difference.
Once we went to contract, Susan would provide us with updates. She provided support beyond the transaction itself. She connected us with reliable services as needs arose and worked closely with our lawyers to ensure a successful conclusion. Given her many years of experience, her network of contacts is vast.
Based on our experience, we could not imagine working with another realtor. From the first meeting to the closing process, Susan was by our side (even when it wasn’t required), offering guidance and reassurance. The attention to detail, patience, and local market knowledge made us feel completely at ease. We would gladly recommend them to potential customers. We cannot thank the Real McCoy team enough!" Read Less
"We couldn’t be happier with our experience at Your Home Sold Guaranteed Realty. From the very first … Read Moreconversation, it was clear that this team operates at a different level. They are strategic, proactive, and completely client-focused.
Communication was excellent - we always knew what was happening and what to expect next. Their systems, marketing, and attention to detail made the entire process smooth and efficient. Most importantly, we felt confident that our best interests were always the top priority.
If you want a real estate team that is professional, trustworthy, and truly delivers on what they promise, this is the one to work with." Read Less
"I had the pleasure of meeting with Susan while looking for someone to sell my home. While I didn’t e… Read Morend up signing a contract with her, I cannot thank her enough for the value she provided. She immediately connected me with several fantastic attorneys and offered expert advice that helped me navigate a complicated situation. She is clearly well-connected and genuinely invested in helping people, regardless of whether there is a deal on the table." Read Less
"From our first conversation through to the closing, Susan McCoy was the kind of professional, knowle… Read Moredgeable, and supportive realtor we hoped to find. Every question we had was answered swiftly, she had people to handle every additional service we required (roofer, cleanout, etc.), and we were the beneficiaries of her extensive experience time and again. We can't recommend her highly enough, or thank her enough for shepherding us safely through this whole process!" Read Less
"We were selling a house coming out of probate, and Susan and her team made the entire process simple… Read More and quick. From her excellent recommendations— including a real estate attorney, landscaper, and junk-removal team— to managing the showings, everything was incredibly easy. She stayed in frequent communication, handled everything in a highly professional manner, and secured a price above our expectations. It was a pleasure working with Susan, and we highly recommend The Real McCoy Team." Read Less
"Exceptional communication. Detail oriented. On time. Very professional. I highly recommend!"
"Susan went above and beyond. I can confidently say she consistently exceeds expectations and attent… Read Moreion to detail. I was very impressed how quickly she sold our home and how she communicated every step of the way." Read Less
